Help Center

Creating Your First Job

Learn how to set up a job posting and configure AI screening criteria.

Uploading and Scoring Resumes

How to upload resumes and trigger AI-powered scoring.

Understanding AI Scores

What the candidate score means and how it is calculated.

Cloning a Job

Reuse criteria from an existing job by cloning it.

Archiving and Managing Jobs

Archive filled positions and manage your job list.

Branded PDF Reports

Generate a shareable, branded PDF shortlist report with candidate scores, AI reasoning, and your team's logo.

Criteria and Sub-Criteria Explained

The 7 scoring categories and 33 sub-criteria.

Shortlisting Candidates

How to shortlist, pin, and triage top candidates.

Filtering and Sorting Candidates

Use the filter bar to narrow candidates by triage tag, shortlist status, score range, career trajectory, or weak criteria — with URL-shareable filter state.

Bulk Actions

Score, export, or triage multiple candidates at once.

How AI Scoring Works

The matching engine, criteria weighting, and score calculation.

Understanding Career Story

How HireSalt analyzes the candidate's career arc: velocity, trajectory fit, career anchor, next-role predictions.

List View and Grid View

Switch between the scrollable list view and the master-detail grid view to match your review style.

Industry Weight Presets Explained

How industry-specific weight presets are designed and how to use them.

Triage and Screening Threshold

How the screening threshold controls triage tags, shortlisting, auto-rejection, and heatmap colours — plus strategies for low vs high threshold settings.

Shortlist Check: Weights and Who Moves

See who would cross your shortlist line if the scoring weights changed, and try other weights without re-scoring anyone.

Shortlist Check Tab: Your Line, the Checks and the Audit Log

How to set your interview line, what the four checks look for before you shortlist, and what the audit log CSV contains.

Reading the Analytics Dashboard

Understand KPI cards, radar charts, heatmaps, and quadrant views.

The Recommendations Tab: Shortlist Picks and Pool Analysis

How to read AI-generated shortlist recommendations, interpret pool character signals, and act on gap analysis in the Recommendations tab.

Radar Charts Explained

How to read multi-axis radar charts for candidate comparison.

Heatmap and Quadrant Views

Spot outliers and rank candidates using visual analytics.

Exporting Results

Export candidate scores and reports to CSV.

Creating and Managing Teams

Set up a team and manage member roles.

Inviting Team Members

Send invitations and manage pending invites.

Sharing Jobs with Your Team

Control which team members can access which jobs.

Team Presets

Save and reuse scoring criteria configurations across jobs.

Credit Pooling

Share a single credit balance across your team so everyone can screen without topping up individually.

Profile Settings

Update your name, email, and password.

Blind Screening Mode

Hide candidate names and filenames during review to reduce unconscious bias in your shortlisting decisions.

Billing and Credits

Understand credit packs, usage, and upgrade options.

Contacting Support

How to report issues and get help from the HireSalt team.

Transactional Emails

The five automated emails HireSalt sends and when each one is triggered.