HireSalt FAQ

HireSalt is AI resume screening software: it scores each resume against criteria you set, explains every score, and ranks candidates for you to review. You paste a job description, HireSalt drafts weighted scoring criteria you can edit, and every resume for that job is scored against the same criteria.

• About HireSalt

No. HireSalt is not an ATS replacement. It screens and ranks the resumes for a role. It is also not a sourcing tool, a background-check service or a skills assessment.

Each resume is scored against the job's criteria across 7 categories and 33 sub-criteria; 5 categories carry weight by default. Every sub-criterion score comes with a short written note, and each candidate gets an overall score from 0 to 100. Weights lock once the first candidate is scored, so every resume is held to the same standard.

• How HireSalt scores a resume
• Criteria explained

No. HireSalt can tag and shortlist candidates against your threshold, but candidates below it stay on the job until you act on them. Scores are advisory and are not meant to be the only basis for accepting or rejecting anyone.

• Triage and threshold

PDF and DOCX, uploaded one at a time or in bulk. Plain-text files are not accepted. If HireSalt cannot read a file, for example a scanned image with no text, the file is marked Failed and its credit is returned.

• Uploading resumes

A chat window does not hold your criteria fixed from one resume to the next or keep its reasoning where you can find it later. In HireSalt the criteria and weights are set per job and locked once scoring starts, every sub-criterion score has a written note, and you can preview a different weighting and see the ranking reorder from the stored scores.

• Why not just ask ChatGPT?

Credit packs are one-off purchases: Starter ₹3,999 for 250 resumes, Growth ₹7,499 for 500 resumes, Agency ₹12,999 for 1,000 resumes. The yearly plans are Scale ₹39,990 and Enterprise ₹49,990 per year, each with unlimited resume scoring and unlimited team seats. One credit scores one resume.

• Pricing

Yes. New accounts get 50 free credits, enough to score 50 resumes, with no card needed.

One credit scores one resume. Uploading the exact same file twice is skipped with no charge, and a file HireSalt cannot read has its credit returned. While a yearly plan is active, scoring does not use credits.

• Billing and credits

No. Purchased credits never expire and stay in your account until you use them. Credits cannot be transferred between accounts.

• Terms of service

Unused credits from a pack may be refunded if you ask within 7 days of purchase; credits already used for screening are not refundable. A yearly plan gets a full refund if you ask within 7 days of the first yearly payment and no resumes have been screened since it started. Renewal charges are not refundable.

• Refund and cancellation policy

Yes, from the Credits page. Cancelling stops the next renewal, and your access continues until the end of the year you have paid for.

The yearly plans include unlimited team seats. Without a plan, a team can have up to 50 seats, counting pending invitations. Team members can score from the owner's credit balance through credit pooling.

• Credit pooling

Payments are processed by Razorpay, with prices in INR. For billing questions or a refund, email hello@hiresalt.com from the email address on your account, with the payment ID or the date of the payment.

• Contact

The HireSalt app, database, uploaded files and AI gateway are hosted by Railway in the United States. Before resume text goes to an AI provider, the email addresses and phone numbers HireSalt's filter detects are removed. Resumes and job descriptions are not used to train AI models.

• Where candidate resumes go
• Privacy policy

Yes. Delete Account on the Settings page removes your account and the jobs you own, with their resumes, files, scores, notes and shared report links. Payment records are kept for the period Indian tax law requires.

• Privacy policy