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HireSalt

Transactional Emails

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HireSalt sends five types of transactional emails automatically. These are triggered by system events — no manual action is needed from you or your team.

The Five Emails

1. Email Verification

When it is sent: Immediately after a new user registers.

The email contains a one-click verification link. Until the link is clicked, the new account is held on a verify-pending page and cannot log in. The link expires after 24 hours; if it expires, the user can request a new one from the verify-pending page.

2. Password Reset

When it is sent: When a user clicks "Forgot password" on the login page.

The email contains a secure reset link. The link is single-use and expires after 1 hour. If a user does not receive it, ask them to check their spam folder and confirm the email address used to register.

3. Scoring Complete

When it is sent: When AI scoring finishes for a job.

The notification tells the user that their results are ready and includes a direct link to the ranked candidate list. Scoring usually finishes within hours of upload, depending on how many resumes are in the batch; the email arrives as soon as the last resume is processed.

4. Low Credits Warning

When it is sent: When your remaining credit balance drops below a set threshold.

The warning prompts you to top up before credits run out. Scoring pauses once credits reach zero, so this email gives you time to act before a job is affected.

5. Team Invite

When it is sent: When a team owner or admin invites a new member.

The invite email is addressed to the invitee and contains a link to accept and join the team. Invites expire after 7 days. If the invitee does not receive it, the team owner can resend or cancel the invite from Settings → Team.

Delivery Notes

  • All emails are sent from noreply@hiresalt.com. Ask recipients to add this address to their allow-list if emails are landing in spam.
  • HireSalt uses Resend for email delivery. Delivery is typically near-instant but may be delayed by a few minutes during high-load periods.
  • The content of these emails is fixed. Verification, password reset and team invite emails are always sent. You can turn off Scoring Complete Alerts, Low Credit Alerts or all Email Notifications in Settings → Preferences.
Did not receive an email? Check your spam or junk folder first. If the email is not there after 5 minutes, try re-triggering the action (e.g. re-click "Forgot password") or contact support.

See also: Profile Settings — Inviting Team Members — Billing and Credits

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